Huduma Centres - 2022 |
|
|---|---|
|
State Department |
|
|
Programme |
|
|
Sub Programme |
|
|
Allocation: |
KES 325,714,848.00 (R) |
Key Performance Indicators (Targets)
Key Output |
KPI |
Target Yr (2022) |
Target Yr (2023) |
Target Yr (2024) |
|---|---|---|---|---|
Huduma Kenya services |
No. of customers (million) served in Huduma centres and Huduma Mashinani |
7500000 |
8000000 |
8500000 |
Huduma Kenya services |
No. of customer (millions) service requests addressed through the contact centre |
5600000 |
6000000 |
6000000 |
Huduma Kenya services
No. of customers (million) served in Huduma centres and Huduma Mashinani
2022
7500000
2023
8000000
2024
8500000
Huduma Kenya services
No. of customer (millions) service requests addressed through the contact centre
2022
5600000
2023
6000000
2024
6000000
Previous Year Allocations
Num |
Year |
Total |
|---|---|---|
1 |
KES 382,006,000.00 |
|
2 |
KES 231,882,550.00 |
|
3 |
KES 306,648,142.00 |
|
4 |
KES 325,714,848.00 |
|
5 |
KES 430,779,471.00 |
User Uploads
No. of officers covered under medical insurance schemes: 145000
KES 5,793,581,146.00
(2022)
No. of public servants accessing Training Revolving Fund (TRF): 350
KES 171,594,284.00
(2022)
No. of participants from National Government trained and certified by KSG: 37132
KES 2,240,070,418.00
(2022)