Headquarters Administrative Services - 2021 |
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|---|---|
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State Department |
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Programme |
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Sub Programme |
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Allocation: |
KES 614,821,608.00 (R) |
Key Performance Indicators (Targets)
Key Output |
KPI |
Target Yr (2021) |
Target Yr (2022) |
Target Yr (2023) |
|---|---|---|---|---|
Statutory reports published |
No. of Statutory reports |
3 |
3 |
3 |
Complaints Management Information System (CMIS) Automated |
No. of MCDAs connected to CMIS |
100 |
150 |
150 |
Ombudsman office network decentralized |
No. of additional regional offices and service delivery points |
2 |
2 |
2 |
Public awareness on administrative justice and access to information created. |
No. of persons sensitized. (Millions) |
7.5 |
10 |
10 |
Public complaints on maladministration resolved. |
% of complaints received and resolved. |
100 |
100 |
100 |
Public complaints on maladministration resolved. |
No. of MCDAs certified for compliance on resolution of public complaints. |
315 |
330 |
345 |
Advisories on administrative justice & access to information matters issued |
No. of advisory opinions issued |
2 |
3 |
5 |
Citizens accessing public Information |
No. of subsidiary legislation and guides developed |
11 |
1 |
1 |
Citizens accessing public Information |
%. of appeals received and determined |
100 |
100 |
100 |
Statutory reports published
No. of Statutory reports
2021
3
2022
3
2023
3
Complaints Management Information System (CMIS) Automated
No. of MCDAs connected to CMIS
2021
100
2022
150
2023
150
Ombudsman office network decentralized
No. of additional regional offices and service delivery points
2021
2
2022
2
2023
2
Public awareness on administrative justice and access to information created.
No. of persons sensitized. (Millions)
2021
7.5
2022
10
2023
10
Public complaints on maladministration resolved.
% of complaints received and resolved.
2021
100
2022
100
2023
100
Public complaints on maladministration resolved.
No. of MCDAs certified for compliance on resolution of public complaints.
2021
315
2022
330
2023
345
Advisories on administrative justice & access to information matters issued
No. of advisory opinions issued
2021
2
2022
3
2023
5
Citizens accessing public Information
No. of subsidiary legislation and guides developed
2021
11
2022
1
2023
1
Citizens accessing public Information
%. of appeals received and determined
2021
100
2022
100
2023
100
Previous Year Allocations
Num |
Year |
Total |
|---|---|---|
1 |
KES 654,212,573.00 |
|
2 |
KES 661,974,500.00 |
|
3 |
KES 677,510,000.00 |
|
4 |
KES 724,320,000.00 |
|
5 |
KES 614,821,608.00 |
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