Enterprise Resource Planning (ERP) and CRM - KRA - BETA - 2023 |
|
|---|---|
|
State Department |
|
|
Programme |
|
|
Sub Programme |
|
|
Allocation: |
KES 40,000,000.00 (D) |
Key Performance Indicators
Key Output |
KPI |
Target Yr (2023) |
Target Yr (2024) |
Target Yr (2025) |
|---|---|---|---|---|
|
ICT Services |
% level of maintenance of ERP system |
100 |
100 |
100 |
Previous Year Allocations
Num |
Year |
Recurrent |
Development |
Total |
|---|---|---|---|---|
|
1 |
KES 0.00 |
KES 40,000,000.00 |
KES 40,000,000.00 |
|
|
2 |
KES 0.00 |
KES 40,000,000.00 |
KES 40,000,000.00 |
|
|
3 |
KES 0.00 |
KES 40,000,000.00 |
KES 40,000,000.00 |
|
|
4 |
KES 0.00 |
KES 40,000,000.00 |
KES 40,000,000.00 |
% of customer and employee satisfaction: 100
KES 33,612,561,596.00
(2023)
% reduction in number of conformities: 100
KES 20,774,230.00
(2023)